TERM & CONDITION

Reservation Terms

  • The rates quoted are based on your period of stay. Rates are subject to change as a result of changes in your arrival and/or departure dates. Rates quoted are in Indonesian Rupiah. Rate is for the number of adults reserved at point of booking only.
  • A rate modifier will apply should you decide to stay in a higher room category than the one originally booked. All services not included in the offer package shall be charged separately.
  • Any extension of stay will be charged to guest based on either the Flexible Rate or any other Packages offered by BUKIT DAGO HOTEL.
  • The maximum occupancy of guests per room is either 2 adults + 2 children (12 years old and below). Children aged 12 or below sleep for free in the existing bedding of a room shared with a paying adult. Fees apply if a rollaway bed is required.
  • Exchange rates are applicable at time of reservation, but are subject to currency fluctuations. Your bill for your stay will be charged at the prevailing exchange rates upon completion of your stay.
  • Blackout dates may apply.
  • In the event that a guest completes a booking based on a rate that has been incorrectly posted, HOTEL BUKIT DAGO reserves the right to correct the rate or cancel the reservation at its discretion, and will contact you directly in order to do so.
  • This reservation is not transferable. No name change is allowed.

Check-in & Check-out

  • You must be at least 18 years of age to check-in and register for a room. Check-in time is from 13.00 onwards and check-out time is by 12.00. A valid government issued identification or passport is required at check-in.
  • Should you arrive at HOTEL BUKIT DAGO prior to the normal check-in time, please approach HOTEL BUKIT DAGO’ Guest Services Desk for assistance in storing your luggage until check-in is available. If arriving early, you are also advised to consider making a reservation for the evening prior to your arrival.
  • Late check-outs are available on request subject to room availability and occupancy level. Please check with Hotel Bukit Dago Front Desk at least 24 hours prior to your departure on availability of late check-out.
  • A deposit of 100k IDR is applicable for each night of stay by way of cash payment or credit card. A valid credit card is required upon check-in for incidentals in addition to full payment of room and prevailing government taxes.
  • HOTEL BUKIT DAGO may revise, alter or delete any part of these General T&Cs and terms and conditions of any Promotion at any time without prior notice.